In today's fast-paced business world, many companies still rely on legacy IT systems to support daily operations. These systems—whether aging servers, data storage units, or networking equipment—are often critical to maintaining business continuity. However, maintaining this older equipment can be a challenge, especially when manufacturer support contracts are inflexible, expensive, and offer limited value in return. Downtime can quickly lead to lost revenue, frustrated teams, and mounting operational costs.
At ISC Group LLC, we understand the unique challenges that come with managing out-of-warranty and legacy systems. For over two decades, we've been helping businesses across a wide range of industries—finance, healthcare, aerospace, government, education, and more—extend the life of their legacy infrastructure without breaking the bank.
Why Choose ISC Group?
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Up to 60% Cost Savings: Our clients have reported saving up to 60% when they switch from manufacturer contracts to ISC Group’s tailored maintenance plans. This means less pressure on your IT budget and more resources to invest in innovation, staff training, or new projects.
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Comprehensive Multivendor Support: ISC Group offers multivendor IT management, meaning you no longer need to juggle multiple contracts with different manufacturers. We consolidate all your IT maintenance under one umbrella, making it easier for you to manage and maintain diverse hardware from a range of vendors, from legacy systems to more modern infrastructure.
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Tailored, Flexible Contracts: No two businesses are the same, which is why we offer customized support contracts designed around your specific needs. Our contracts are straightforward, flexible, and tailored to fit your organization’s technical requirements and budget. Whether you need on-demand technical support or proactive monitoring, we’ve got you covered.
The Power of Proactive Monitoring with ISC-CHS
Many companies face unexpected IT outages because their systems are not being monitored effectively. That’s why ISC Group developed ISC-CHS, our proprietary remote monitoring tool designed to give you peace of mind. ISC-CHS offers real-time alerts and predictive maintenance insights, ensuring potential issues are identified and resolved before they result in costly downtime. This proactive approach means less firefighting and more control over your IT infrastructure.
With ISC-CHS, you can enjoy:
- Reduced Downtime: Predict and prevent issues before they disrupt your operations.
- Improved Efficiency: Save time by automating routine monitoring tasks.
- Cost Control: Fewer unexpected repair costs and less unplanned downtime, all contributing to better financial control.
What You Get with ISC Group:
- Advance Exchange/Hot Swap Programs that minimize downtime by ensuring that critical parts are swapped out before they fail.
- Depot Repair Services for out-of-warranty hardware, allowing you to send your equipment for expert repairs.
- Training and Field Engineer Support: Whether on-site or remote, our team of over 700 field engineers is ready to assist you.
Our services extend globally, ensuring that businesses across North and South America, Europe, and Asia-Pacific receive the support they need, no matter where they are located. We serve clients from government agencies to Fortune 500 companies, offering the same level of expertise and service to all.
Making the Switch to ISC Group:
The decision to switch from traditional manufacturer contracts to third-party support providers like ISC Group can lead to significant operational and financial advantages. Many companies continue to work with manufacturers simply out of habit, but the truth is that there are more cost-effective, reliable alternatives available.
Here’s how we help businesses streamline their IT management:
- Cost Savings: With savings of up to 60%, you can reinvest that capital into new technologies or business growth opportunities.
- Simplified Management: ISC Group’s multivendor support means less complexity and fewer vendors to deal with, allowing your IT team to focus on more strategic tasks.
- Proactive IT Monitoring: Tools like ISC-CHS ensure your systems are always being monitored, so issues are detected and addressed before they impact your operations.
Ready to Future-Proof Your IT Infrastructure?
If you’re ready to simplify your IT management, cut costs, and keep your legacy systems running longer, ISC Group is here to help. Contact us today to learn more about our flexible support plans and proprietary tools like ISC-CHS.
Let’s work together to keep your infrastructure operating at peak performance—without the hefty price tag of traditional manufacturer contracts.