HUS 150
HITACHI HUS 150 Disk Array Services
Overview
The HITACHI HUS 150 Disk Array is a high-performance, highly efficient, and versatile data storage system that allows for comprehensive and integrated management for block, file, and object data. At ISC Group, we offer a range of services to help you maximize the utility of your HUS 150 Disk Array system.
Service Offerings
1. Depot Repair
- Ability to service and repair virtually all issues with your HITACHI HUS 150 Disk Array System at our San Diego, CA facility.
- Return of most depot repairs within five business days of receipt.
- Testing of all completed repairs in our lab to ensure their proper functioning.
2. Onsite Repair
- Fast dispatch of field engineers for onsite repairs and service of your HUS 150 Disk Array, 24/7.
- Wide range of HUS 150 Disk Array support and services for a set hourly rate, even without coverage from a service contract.
3. Technical Support
- Telephone support available for the HITACHI HUS 150 Disk Array.
- Intelligent and accurate support provided to your IT staff, walking them through troubleshooting and repairs for the HDS HUS 150 Disk Array System.
4. Advanced Exchange
- Cost-effective HUS 150 Advance Exchange / Hot Swap program to minimize downtime and avoid onsite technical support or service.
- Immediate shipping of a replacement unit to your location upon reporting an issue.
- Service and repair of faulty HUS 150 equipment at our service center, then shipping it back to your facility as a spare.
5. Maintenance Contracts
- Flexible post-warranty maintenance agreements and service contracts tailored to your unique IT needs.
- Variety of SLA options, including 7x24x4, 5x9x4, NBD, and customized SLAs.
- Different data storage contract options based on your unique HITACHI HUS Disk Array support needs and budget requirements.
- Post-warranty peace of mind offered through ISC Group's proprietary remote monitoring software, ICS-CHS™
Product Information
The HITACHI HUS 150 Disk Array provides a balanced approach to scalability that extends your investment. Its capacity can grow to nearly 4PB, and its performance increases linearly to industry-leading heights. This system allows for the remote copying of all data without any limits and adapts to ever-changing Disk Array storage environments.
Contact Us
We are here to answer any questions and provide further information about our HITACHI HUS 150 Disk Array services. Reach us today at 1-877-472-8273 or 1-877-472-3475, or International: +1-858-573-8600. You can also email us at sales@iscgroupllc.com.