Quantum ADIC Scalar i500 Tape Library


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Quantum ADIC Scalar i500 Maintenance and Service contracts

Looking for a maintenance contract for your Scalar i500 Tape Library Backup System? At ISC Group, we understand that every company has different requirements for data storage service contracts, depending on its individual data storage support needs, internal resources and budget requirements. 

When the manufacturer’s warranty expires for your Scalar i500 Library, or any other Quantum/ADIC Tape Storage System, post-warranty maintenance agreements are often the most economical solution to maintain the health of your Scalar i500 Tape Library equipment.

That’s why we offer flexible data storage hardware maintenance contracts and service agreements to meet your unique IT needs.

POST-WARRANTY Quantum ADIC  Scalar i500 tape library SLA OPTIONS

We offer several types of post-warranty Scalar  i500 SLA options ( Service Level Agreements) depending on your configuration, support and maintenance needs. Choose the SLA that works best for your company:

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    7x24x4 (7 days a week, 24 hours a day, same day, 4-hour response time)
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    5x9x4 (5 days a week, 9 hours a day, same day, 4-hour response time)
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    NBD (next business day)
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    Customized SLA to meet your unique requirements

Quantum adic scalar i500 tape library CONTRACT OPTIONS

We know being able to extend the life cycle of your Scalar i500, has a direct effect on your bottom line. That’s why we offer several types of data storage contract options to match your unique Quantum ADIC Tape Library and Tape Drive support needs, and budget requirements:

  • Data storage full support agreements: when you need scheduled and remedial maintenance, replacement parts, technical phone support and a dedicated on-site field engineer
  • Data storage shared support agreements: when you already have local field engineers or technical personnel and simply need scheduled and remedial maintenance, replacement parts and technical phone support

To discuss your Quantum Scalar i500 or ADIC Scalar i500 Tape Library contract in more detail, please click on the Request a Quote button below and an ISC team member will promptly contact you.


Quantum's Scalar i500 Tape Library is an intelligent tape library platform designed to accommodate growing midrange storage environments. Using faster, easier, and more reliable data protection, The ADIC i500 combines a sleek modular design with continuous robotics to provide high end state of the art scalability, performance, and reliability, all in one library.

The Quantum ADIC Scalar I500 Tape Library can accommodate continual data growth, expanding to up to 643 TB of capacity. With advanced diagnostic services, library resource management, and I/O management inside the library, iLayer monitors itself to avoid failed backups or restores. The Scalar I500 tape library offers configuration protection, which stores all configuration data & event logs on flash memory. This data can be backed up outside the library, providing for the quick & automatic transfer of a library’s configuration data & diagnostic history to a replacement controller, for fast recovery & simplified management.

Full 2N power redundancy eliminates single-points-of-failure in the power system, and the FC port fail-over functionality automatically re-routes data if a library or switch port, or cabling connection fails. The management software of the Quantum Scalar I500 Tape Library unifies library, drive and SAN connectivity into a single GUI, accessible remotely or locally. In addition, the ADIC Scalar I500’s I/O blade architecture is designed to improve reliability in SAN environments.

ISC Group LLC can help your data center save time and money with Quantum Scalar i500 Tape Library maintenance, and repair. We have the inventory and hands-on experience with Quantum ADIC i500 tape libraries and tape drives.

you have questions, we have answers

Let us put your mind at ease, by answering any of your Quantum ADIC Scalar i500 Tape Library questions.

quantum adic scalar i500 tape library FEATURES

  • 1 to 18 drives
  • 36 to 402 cartridges
  • Up to 643TB capacity
  • Supports LTO-4 & LTO-3 technology
  • Rack-mount design for easy and flexible installation options
  • Proactive remote diagnostics and relational diagnostics through iLayer software

Need a tape drive or an ADIC i500 tape library repaired? Or just need a Quantum i500 tape experienced technician on-site? ISC Group LLC offers several options to charge our clients just for the time spent and parts used. Call 1-877-472-8273 for more information on your Quantum Scalar i500 or ADIC Scalar i500.

ISC’s highly qualified and certified technical staff can provide hardware maintenance support services and repair for the Quantum ADIC Scalar i500 Tape Library. Our maintenance contracts and services cost typically 50-70% less than what original manufacturers charge.