NetApp FAS3270 Maintenance, and repair services 



  • Depot repair      
  • Onsite repair
  • Technical support
  • Maintenance Contracts
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Need to have your NetApp FAS3270 Storage Array serviced or repaired? We’ve got you covered.

For your convenience, ISC offers depot repair services for your NetApp FAS3270 Disk Arrays. 

Our depot repair center staff has the ability to service and repair virtually all issues with your NetApp FAS3270 Storage Array System.

All you have to do is ship your FAS3270 Array part into ISC Group. 

We complete all the work in our San Diego, CA facility. Most depot repairs are returned within five business days of receipt. All completed repairs are tested in our Lab to ensure their proper functioning.

We will evaluate it, determine the issue and provide an estimate for repair.

Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600

Need your NetApp FAS3270 Storage Array repaired on-site?

ISC Group can get a field engineer on-site fast, for repairs, and service of your FAS3270 Disk Array. In order to minimize the downtime of your NetApp FAS3270, we offer on-site maintenance 24/7.

We understand that for a variety of reasons your NetApp FAS3270 may not be covered under a service contract, even though it will require service at some point during its lifetime. Without coverage from a service contract, our field service engineers can still provide a wide range of FAS3270 Disk Array support and services for a set hourly rate.

If you’re in need of a NetApp FAS3270 T&M services, please click the Request for Service button below. We only bill you for time and materials, without requiring a current maintenance contract.

Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600

​​​​​Does your IT staff just need a little support with the NetApp FAS3270 Disk Array? 

Don’t worry, we’ve got you covered.

  • Technical Telephone Support is available for the NetApp FAS3270 Disk Array, from ISC Group.
  • We can offer accurate and intelligent support to your IT staff, walking them through troubleshooting and repairs for the NetApp FAS3270 Disk Array System.

Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600

Advanced Exchange 

Sometimes phone technical support isn’t enough to help you fix the problems with your NetApp FAS3270, on site. Or maybe your FAS3270 has a malfunctioning drive, which needs to be repaired by a qualified technician. Our advance exchange is often a fast solution to have your equipment up and running quickly.

If you’re looking to minimize downtime on your NetApp FAS3270 Disk Array, and avoid on-site technical support or service, you can take advantage of our cost-effective FAS3270 Advance Exchange / Hot Swap program.

As soon as you contact us to report your issue, we can immediately ship a replacement unit overnight to your location to get you up and running. You then ship your faulty FAS3270 equipment to our service center, where our technicians will service and repair it, and ship it back to your facility to keep as a spare for any future issues.

NetApp FAS3270 Disk Array Maintenance and Service contracts

Looking for a maintenance contract for your NetApp FAS3270 Storage Array? At ISC Group, we understand that every company has different requirements for data storage service contracts, depending on its individual data storage support needs, internal resources and budget requirements. 

When the manufacturer’s warranty expires for your FAS3270 Storage Array or any other NetApp FAS3200 Series Storage Platform, post-warranty maintenance agreements are often the most economical solution to maintain the health of your FAS3270 Disk Array equipment.

That’s why we offer flexible data storage hardware maintenance contracts and service agreements to meet your unique IT needs.


We offer several types of post-warranty NetApp FAS3270 SLA options ( Service Level Agreements) depending on your configuration, support and maintenance needs. Choose the SLA that works best for your company:

  • check7x24x4 (7 days a week, 24 hours a day, same day, 4-hour response time)
  • check5x9x4 (5 days a week, 9 hours a day, same day, 4-hour response time)
  • checkNBD (next business day)
  • checkCustomized SLA to meet your unique requirements

Netapp fas3270 maintenance CONTRACT OPTIONS

We know being able to extend the life cycle of your NetApp FAS3270, has a direct effect on your bottom line. That’s why we offer several types of data storage contract options to match your unique NetApp FAS3200 Series Disk Array support needs, and budget requirements:

  • Data storage full support agreements: when you need scheduled and remedial maintenance, replacement parts, technical phone support and a dedicated on-site field engineer
  • Data storage shared support agreements: when you already have local field engineers or technical personnel and simply need scheduled and remedial maintenance, replacement parts and technical phone support

NetApp FAS3270 End Of Life: December 8, 2013  | NetApp FAS3270 End Of Service Life: December 31, 2018

To discuss your NetApp FAS3270 Storage Array maintenance contract in more detail, please click on the Request a Quote button below and an ISC team member will promptly contact you.

1-877-472-8273 or 1-877-472-3475 | International:


The NetApp FAS3270 is a midrange data storage and management platform, that offers up to 80% more performance, 100% more capacity, non disruptive operations, and industry leading storage efficiency. With the NetApp FAS3270 Storage Array, you don’t have to compromise in performance or in value.

With faster performance, enhanced features, and significantly better scalability, the NetApp FAS3270 is able to meet the data storage needs of some of the most demanding business environments.

The NetApp FAS3270 was specifically designed to replace the older FAS3100 storage series. The NetApp FAS3270 was built for the enterprise level, and has the design and the power to seamlessly integrate into your data storage needs.

The NetApp FAS3270 scales up to 2,880TB and efficiently and cost effectively meet the storage needs of business applications in both virtual and traditional environments. The FAS3270 has an Ethernet based service processor, and Data ONTAP management interface. This gives it redundant hot-swappable controllers, cooling fans, power supplies, and optics.

you have questions, we have answers

Let us put your mind at ease, by answering any of your NetApp Disk Array questions.


  • Maximum System Capacity : 2,880TB
  • Maximum Drives : 960
  • Controller Form Factor : Single enclosure HA; 2 controllers in single 3U chassis
  • Memory : 32GB
  • Maximum Flash Cache : 2TB
  • PCIe Expansion Slots : 4
  • Onboard I/O: 4Gb FC : 4
  • Onboard I/O: GbE : 4
  • Number of Supported SAN Hosts :
    • Up to 512 hosts per HA pair
    • Up to 24 directly connected servers per HA pair
  • For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ICS-CHS™. ISC-CHS Call Home Service monitors the health and proper function of your NetApp FAS3270 Disk Array.. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.

    ISC’s highly qualified and certified technical staff can provide hardware maintenance support services and repair for the NetApp FAS3270 Storage Array. Our maintenance contracts and services cost typically 50-70% less than what original manufacturers charge.