HITACHI HUS VM Maintenance HITACHI Unified Storage Disk Array
TECHNICAL SUPPORT, MAINTENANCE AND REPAIR SERVICES
- Depot repair
- Onsite repair
- Technical support
- Maintenance Contracts
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Need to have your HITACHI HUS VM Disk Array serviced or repaired? We’ve got you covered.
For your convenience, ISC offers depot repair services for you HITACHI HUS VM Disk Arrays.
Our depot repair center staff has the ability to service and repair virtually all issues with your HITACHI HUS VM Disk Array System.
All you have to do is ship your HUS VM Disk Array part into ISC Group.
We complete all the work in our San Diego, CA facility. Most depot repairs are returned within five business days of receipt. All completed repairs are tested in our Lab to ensure their proper functioning.
We will evaluate it, determine the issue and provide an estimate for repair.
Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600
Need your HITACHI HUS VM Disk Array repaired on-site?
ISC Group can get a field engineer on-site fast, for repairs, and service of your HUS VM Disk Array. In order to minimize the downtime of your HITACHI HUS VM, we offer on-site maintenance 24/7.
We understand that for a variety of reasons your HITACHI HUS VM may not be covered under a service contract, even though it will require service at some point during its lifetime. Without coverage from a service contract, our field service engineers can still provide a wide range of HUS VM Disk Array support and services for a set hourly rate.
If you’re in need of a (HDS) HITACHI HUS VM T&M services, please click the Request for Service button below. We only bill you for time and materials, without requiring a current maintenance contract.
Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600
Does your IT staff just need a little support with the HITACHI HUS VM Disk Array?
Don’t worry, we’ve got you covered.
Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600
Advanced Exchange
Sometimes phone technical support isn’t enough to help you fix the problems with your HITACHI HUS VM, on site. Or maybe your HUS VM has a malfunctioning tape drive, which needs to be repaired by a qualified technician. Our advance exchange is often a fast solution to have your equipment up and running quickly.
If you’re looking to minimize downtime on your HITACHI HUS VM Disk Array, and avoid on-site technical support or service, you can take advantage of our cost-effective HUS 150 Advance Exchange / Hot Swap program.
As soon as you contact us to report your issue, we can immediately ship a replacement unit overnight to your location to get you up and running. You then ship your faulty HUS VM equipment to our service center, where our technicians will service and repair it, and ship it back to your facility to keep as a spare for any future issues.
HITACHI HUS VM Maintenance and Service contracts
Looking for a maintenance contract for your Hitachi HUS VM Disk Array? At ISC Group, we understand that every company has different requirements for data storage service contracts, depending on its individual data storage support needs, internal resources and budget requirements.
When the manufacturer’s warranty expires for your HUS VM Array or any other HITACHI HUS family disk array, post-warranty maintenance agreements are often the most economical solution to maintain the health of your HUS VM Disk Array equipment.
That’s why we offer flexible data storage hardware maintenance contracts and service agreements to meet your unique IT needs.
POST-WARRANTY hitachi hus VM SLA OPTIONS
We offer several types of post-warranty HITACHI HUS VM SLA options ( Service Level Agreements) depending on your configuration, support and maintenance needs. Choose the SLA that works best for your company:
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hitachi HUS VM Maintenance CONTRACT OPTIONS
We know being able to extend the life cycle of your HDS HUS VM, has a direct effect on your bottom line. That’s why we offer several types of data storage contract options to match your unique HITACHI HUS Disk Array support needs, and budget requirements:
- Data storage full support agreements: when you need scheduled and remedial maintenance, replacement parts, technical phone support and a dedicated on-site field engineer
- Data storage shared support agreements: when you already have local field engineers or technical personnel and simply need scheduled and remedial maintenance, replacement parts and technical phone support
To discuss your HITACHI HUS VM Maintenance contract in more detail, please click on the Request a Quote button below and an ISC team member will promptly contact you.
1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600| sales@iscgroupllc.com
HITACHI HUS VM DISK ARRAY INFORMATION
The Hitachi HUS VM is an “Entry Level Enterprise” system that includes external storage virtualization, and it can scale up to 64PB of total storage. The Hitachi Unified Storage VM (HUS VM) is use as a central storage system for critical applications and provides shared services for all storage systems through a management interface. By combining storage virtualization services, and file and object data management. The HITACHI HUS VM is a top of the line small to mid enterprise disk array system.
The HITACHI HUS VM Disk Array, is designed for companies that require fast performance of their business applications. Through software, The HUS VM can be integrated into databases, virtual desktops, and virtual servers.
The HUS VM is a very scalable and flexible system that can provide high performance data processing in a very reliable and cost effective manner.
Hitachi announced end of life for the HUS-VM as of 06/30/2020. Even though the end of life date for the HITACHI HUS VM (Hitachi Unified Storage VM) is still a few years in the future, Hitachi is actively winding down support. To ensure proper functioning and maintenance of your HITACHI HUS VM data storage equipment, contact ISC Group to inquire about our maintenance and repair contract options. This will avoid any HUS VM service interruptions and unplanned downtime after your original manufacturer’s warranty expires on your Hitachi Data Systems Unified Storage HUS VM Disk Array.
For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ISC-CHS™. ISC-CHS Call Home Service monitors the health and proper function of your HUS VM Disk Array. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.
you have questions, we have answers
Let us put your mind at ease, by answering any of your Hitachi HUS VM Disk Array questions.
Hitachi hus VM disk array SYSTEM FEATURES
- 3.38PB Maximum raw internal capacity
- 64PM Maximum raw virtualized external capacity
- Hard drives options: SFF (2.5”), SFF (2.5”) 10k, SFF (2.5”) 15k SAS, LFF (3.5”) 7200RPM SAS
- Max. number of drives: 1,152 SFF
- Disk expansion tray options: 2U:24SFF, 2U:12 LFF (3.5”). 4U:48 LFF (3.5”)
- Controllers: 2 nodes
- Host interface: 32 fiber channel: 8Gb/sec (48 without drives)
- Maximum cache: 256 GB
- Max. LUN size: 60TB
- Raid supported: Raid-10, Raid-5, Raid-6
- Max. RAID groups: 288
ISC Group also provides its own remote monitoring software ISC-CHS™ services for continuous pro-active 7x24x4 services on the Hitachi HUS-VM System.
For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ICS-CHS™. ICS-CHS Call Home Service monitors the health and proper function of your Hitachi HUS VM Disk Array. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.ISC’s highly qualified and certified technical staff can provide hardware maintenance support services and repair for the HITACHI HUS VM Disk Array. Our maintenance contracts and services cost typically 50-70% less than what original manufacturers charge.