HITACHI VSP Maintenance HITACHI Virtual Storage Platform Disk Array

Hitachi VSP


  • Depot repair      
  • Onsite repair
  • Technical support
  • Maintenance Contracts
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Need to have your HITACHI VSP Disk Array serviced or repaired? We’ve got you covered.

For your convenience, ISC offers depot repair services for you HITACHI VSP Disk Arrays.

Our depot repair center staff has the ability to service and repair virtually all issues with your HITACHI Virtual Storage Platform.

All you have to do is ship your HDS VSP Disk Array part into ISC Group.

We complete all the work in our San Diego, CA facility. Most depot repairs are returned within five business days of receipt. All completed repairs are tested in our Lab to ensure their proper functioning.

We will evaluate it, determine the issue and provide an estimate for repair.

Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600

Need your HITACHI VSP Disk Array System repaired on-site?

ISC Group can get a field engineer on-site fast, for repairs, and service of your Hitachi Virtual Storage Platform. In order to minimize the downtime of your HITACHI VSP, we offer on-site maintenance 24/7.

We understand that for a variety of reasons your HITACHI VSP may not be covered under a service contract, even though it will require service at some point during its lifetime. Without coverage from a service contract, our field service engineers can still provide a wide range of Hitachi VSP Models, support and maintenance services for a set hourly rate.

If you’re in need of a (HDS) Hitachi VSP T&M services, please click the Request for Service button below. We only bill you for time and materials, without requiring a current maintenance contract.

Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600

​​​​​Does your IT staff just need a little support with the HITACHI VSP (Hitachi Virtual Storage Platform) Disk Array? 

Don’t worry, we’ve got you covered.

  • Technical Telephone Support is available for the HITACHI VSP Storage System, from ISC Group.
  • We can offer accurate and intelligent support to your IT staff, walking them through troubleshooting and repairs for the HDS VSP Disk Array System.

Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600

Advanced Exchange 

Sometimes phone technical support isn’t enough to help you fix the problems with your HITACHI VSP, on site. Or maybe your VSP has a malfunctioning drive, which needs to be repaired by a qualified technician. Our advance exchange is often a fast solution to have your equipment up and running quickly.

If you’re looking to minimize downtime on your HITACHI VSP Storage Array, and avoid on-site technical support or service, you can take advantage of our cost-effective VSP Advance Exchange / Hot Swap program.

As soon as you contact us to report your issue, we can immediately ship a replacement unit overnight to your location to get you up and running. You then ship your faulty Hitachi Virtual Storage Platform (VSP) equipment to our service center, where our technicians will service and repair it, and ship it back to your facility to keep as a spare for any future issues.

HITACHI VSP Maintenance and Support contracts

Looking for a maintenance contract for your Hitachi VSP Disk Array Storage System? At ISC Group, we understand that every company has different requirements for data storage service contracts, depending on its individual data storage support needs, internal resources and budget requirements.

When the manufacturer’s warranty expires for your Hitachi VSP or any other HITACHI Virtual Storage Platform, post-warranty maintenance agreements are often the most economical solution to maintain the health of your Hitachi VSP Disk Array equipment.

That’s why we offer flexible data storage hardware maintenance contracts and service agreements to meet your unique IT needs.

POST-WARRANTY hitachi Virtual Storage Platform (VSP) SLA OPTIONS

We offer several types of post-warranty HITACHI VSP SLA options ( Service Level Agreements) depending on your configuration, support and maintenance needs. Choose the SLA that works best for your company:

  • check7x24x4 (7 days a week, 24 hours a day, same day, 4-hour response time)
  • check5x9x4 (5 days a week, 9 hours a day, same day, 4-hour response time)
  • checkNBD (next business day)
  • checkCustomized SLA to meet your unique requirements

hitachi VSP Maintenance CONTRACT OPTIONS

We know being able to extend the life cycle of your HDS VSP, has a direct effect on your bottom line. That’s why we offer several types of data storage contract options to match your unique HITACHI Virtual Storage Platform (VSP) support needs, and budget requirements:

  • Data storage full support agreements: when you need scheduled and remedial maintenance, replacement parts, technical phone support and a dedicated on-site field engineer
  • Data storage shared support agreements: when you already have local field engineers or technical personnel and simply need scheduled and remedial maintenance, replacement parts and technical phone support

To discuss your HITACHI VSP maintenance contract in more detail, please click on the Request a Quote button below and an ISC team member will promptly contact you.

1-877-472-8273 or 1-877-472-3475 | International:


The Hitachi Virtual Storage Platform (VSP) is a 3D scaling platform for all types of data that is dynamic and open. The HITACHI VSP provides a storage architecture that can be scaled to improve performance capacity and virtualization. It is also open platforms and supports various operating systems, data type, storage and server environment.

The Hitachi VSP (Hitachi Virtual Storage Platform) has low cooling requirements and consumption of power. the VSP has 48% better power efficiency than previous generations. The Hitachi VSP, also provides a complete management of the data virtualization, preventing server spread across virtualized storage.

Hitachi announced end of life for the VSP as of 06/30/2020. Even though it is still a few years in the future, Hitachi is winding down Hitachi VSP support. To ensure proper functioning of your HITACHI VSP, and Hitachi level maintenance of your data storage equipment, contact ISC Group to inquire about our Hitachi VSP maintenance and repair contract options. This will avoid any service interruptions and unplanned downtime after your original manufacturer’s warranty expires.

For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ISC-CHS™. ISC-CHS Call Home Service monitors the health and proper function of your VSP Disk Array. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.

you have questions, we have answers

Let us put your mind at ease, by answering any of your Hitachi VSP Disk Array questions.

Hitachi VSP – virtual storage platform storage array system FEATURES

  • 0 to 2,048 2.5” disks per system
  • 0 to 1,280 3.5” disks per system
  • 256 maximum number of flash drives
  • Host Interface 192 Fiber Channel: 8Gb/sec, 192 FICON: 8Gb/sec, 88 Fiber Channel over Ethernet (FCoE): 10Gb/sec
  • External and internal capacity: 255PM
  • Internal Raw capacity: 2,521 TB (2TB 3.5” SATA), 1,180TB (600GB 2.5” SAS), 102TB (400GB SSD)
  • Flash drive options: 200GB 2.5” SAS, 400GB 2.5” SAS, 400GB 3.5” SAS
  • Hard drive options: 146GB 2.5” SAS, 300GB 2.5” SAS, 600GB 2.5” SAS, 900 2.5” SAS, 2TB 3.5” SAS, 2TB 3.5” SATA II
  • Cache options 32GB to 1TB
  • RAID-1+, RAID-5 and RAID-6 support
  • Maximum LUNs 65,280
  • Volume size 4MB to 60TB
  • Virtual Storage Machines 32 (maximum)
  • High Reliability Redundant power supplies, batteries, fans
  • High Availability N+1 architecture, controller clustering
  • ESCON and FICON for mainframe environments
  • Separate control and memory paths
  • Supported operating platforms: Fujitsu MSP, IBM z/OS, z/OS.e, z/VM, zVSE, TPF, Mac OS X, HP-UX, Tru64 UNIX, Open VMS, IBM AIX, Microsoft Windows Server 2000, 2003, 2008, Novell NetWare, Linux Enterprise Server, Red Hat Enterprise Linux, SGI IRIX, Sun Solaris, VMware ESX

For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ICS-CHS™. ICS-CHS Call Home Service monitors the health and proper function of your Hitachi VSP Disk Array. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.

HITACHI VSP end of life date: 06/30/2020ISC’s highly qualified and certified technical staff can provide hardware maintenance support services and repair for the HITACHI Virtual Storage Platform (HITACHI VSP). Our maintenance contracts and services cost typically 50-70% less than what original manufacturers charge.