Hitachi AMS 500

Technical Support, Maintenance and Repair Services

The Hitachi AMS 500, AMS 200 and AMS 1000 (Adaptable Modular Storage) offer scalability and performance in a small footprint. All three AMS models support dual iSCSI and Fibre Channel host connections to allow storage system consolidation. Cache partitioning and dedicate cache help maximize the performance of high-I/O applications. Cache partitions and segments can be expanded or retracted and cache partitions can be aligned to match RAID stripe sizes for efficient movement from cache to the disk drives. The Hitachi Modular Volume Migration software enables non-disruptive movement of a volume within the storage device. Volumes can be moved from one RAID group to another across tiers of storage (SATA to Fibre Channel, Fibre Channel to SATA), from one RAID size to another, or between different RAID types (RAID-5 to RAID-6, RAID-6 to RAID-5). Any volume can be moved while being accessed and no volume re-mount is required. Redundant, hot-swappable components and Hitachi’s Hi-Track Monitor support maximum uptime. Volumes can be attached to a server through two ports on separate controllers, ensuring access to data in the event of any component failure.

Hitachi stopped marketing the AMS 500 on 04/01/2009, selling it on 06/30/2009 and has announced end of life for the AMS 500 as of 12/01/2014. To ensure proper functioning and maintenance of your data storage equipment, contact ISC Group to inquire about our maintenance and repair contract options. This will avoid any service interruptions and unplanned downtime after your original manufacturer’s warranty expires.

For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ISC-CHS™. ISC-CHS Call Home Service monitors the health and proper function of your AMS 500 Disk Array. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.

Hitachi AMS 500 Features:

  • Disk drives: 5-225 Fibre Channel, 0-210 SATA
  • Raw capacity: 88.5TB Fibre Channel-SATA intermix, 67.5TB Fibre Channel
  • Disk drive interface: SATA-Fibre Channel intermix
  • 1 or 2 controllers
  • Fibre Channel or iSCI host connections
  • RAID-0, RAID-1, RAID-1+0, RAID-5 and RAID-6 support
  • RAID-6 dual parity striping
  • Minimum-maximum cache:  1-8GB
  • Cache partitioning: 2 to 16 partitions
  • Supported operating platforms: IBM AIX, HP-UX, Microsoft Windows 2000, Windows Server 2003, Microsoft Simple SAN compliant, Sun Solaris, HP Tru64 UNIX, SGI IRIX, Novell NetWare, Linux, HP OpenVMS, VMWare, Apple MAC OS, IBM z/OS

ISC Group also provides its own remote monitoring software ISC-CHS™ services for continuous pro-active 7x24x4 services on the Hitachi AMS500 Array.

ISC’s highly qualified and certified technical staff can provide hardware maintenance support services and repair for the Hitachi AMS 500. Our maintenance contracts and services cost typically 50-70% less than what original manufacturers charge.

Please click on the Request for Quote button below to receive a no-obligation quote for maintenance services on your Hitachi Adaptable Modular Storage system.