HITACHI AMS 2500 Maintenance HITACHI Adaptable Modular Storage Disk Array
TECHNICAL SUPPORT, MAINTENANCE AND REPAIR SERVICES
- Depot repair
- Onsite repair
- Technical support
- Maintenance Contracts
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Need to have your HITACHI AMS 2500 Disk Array serviced or repaired? We’ve got you covered.
For your convenience, ISC offers depot repair services for you HITACHI AMS 2500 Disk Arrays.
Our depot repair center staff has the ability to service and repair virtually all issues with your HITACHI Adaptable Modular Storage 2500 System.
All you have to do is ship your AMS 2500 Disk Array part into ISC Group.
We complete all the work in our San Diego, CA facility. Most depot repairs are returned within five business days of receipt. All completed repairs are tested in our Lab to ensure their proper functioning.
We will evaluate it, determine the issue and provide an estimate for repair.
Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600
Need your HITACHI AMS 2500 Disk Array repaired on-site?
ISC Group can get a field engineer on-site fast, for repairs, and service of your AMS 2500 Disk Array. In order to minimize the downtime of your HITACHI AMS 2500, we offer on-site maintenance 24/7.
We understand that for a variety of reasons your HITACHI AMS 2500 may not be covered under a service contract, even though it will require service at some point during its lifetime. Without coverage from a service contract, our field service engineers can still provide a wide range of AMS 2500 support and maintenance services for a set hourly rate.
If you’re in need of a (HDS) Hitachi Adaptable Modular Storage 2500 T&M services, please click the Request for Service button below. We only bill you for time and materials, without requiring a current maintenance contract.
Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600
Does your IT staff just need a little support with the HITACHI Adaptable Modular Storage 2500 Disk Array?
Don’t worry, we’ve got you covered.
Call Us Today! 1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600
Advanced Exchange
Sometimes phone technical support isn’t enough to help you fix the problems with your HITACHI AMS 2500, on site. Or maybe your AMS 2500 has a malfunctioning drive, which needs to be repaired by a qualified technician. Our advance exchange is often a fast solution to have your equipment up and running quickly.
If you’re looking to minimize downtime on your HITACHI AMS Storage Array, and avoid on-site technical support or service, you can take advantage of our cost-effective AMS 2500 Advance Exchange / Hot Swap program.
As soon as you contact us to report your issue, we can immediately ship a replacement unit overnight to your location to get you up and running. You then ship your faulty Hitachi Adaptable Modular Storage 2500 Storage System equipment to our service center, where our technicians will service and repair it, and ship it back to your facility to keep as a spare for any future issues.
HITACHI AMS 2500 Maintenance and Service contracts
Looking for a maintenance contract for your Hitachi Adaptable Modular Storage 2500 Disk Array Storage System? At ISC Group, we understand that every company has different requirements for data storage service contracts, depending on its individual data storage support needs, internal resources and budget requirements.
When the manufacturer’s warranty expires for your AMS 2500 Array or any other HITACHI Adaptable Modular Storage System, post-warranty maintenance agreements are often the most economical solution to maintain the health of your AMS 2500 Disk Array equipment.
That’s why we offer flexible data storage hardware maintenance contracts and service agreements to meet your unique IT needs.
POST-WARRANTY hitachi Adaptable Modular 2500 Storage SLA OPTIONS
We offer several types of post-warranty HITACHI AMS 2500 SLA options ( Service Level Agreements) depending on your configuration, support and maintenance needs. Choose the SLA that works best for your company:
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hitachi AMS 2500 Maintenance CONTRACT OPTIONS
We know being able to extend the life cycle of your HDS AMS 2500, has a direct effect on your bottom line. That’s why we offer several types of data storage contract options to match your unique HITACHI Adaptable Modular Storage (AMS) support needs, and budget requirements:
- Data storage full support agreements: when you need scheduled and remedial maintenance, replacement parts, technical phone support and a dedicated on-site field engineer
- Data storage shared support agreements: when you already have local field engineers or technical personnel and simply need scheduled and remedial maintenance, replacement parts and technical phone support
To discuss your HITACHI AMS 2500 maintenance contract in more detail, please click on the Request a Quote button below and an ISC team member will promptly contact you.
1-877-472-8273 or 1-877-472-3475 | International: +1-858-573-8600| sales@iscgroupllc.com
HITACHI AMS 2500 DISK ARRAY INFORMATION
The Hitachi AMS 2500 (Adaptable Modular Storage) can be used as standalone storage system for data consolidation and high volume applications. The AMS 2300 is also designed to be used as modular storage for disaster recovery, virtual tape or tape displacement solutions, remote office storage or archive solutions, and lower tier data storage. The Hitachi AMS 2500 Disk Array supports RAID-6 disk configurations, Fibre Channel and iSCSI host interfaces. The HITACHI AMS 2500 also has the ability to intermix Flash drives with SAS and SATA disk drives in the same tray.
The high-density storage trays used in the HITACHI AMS 2500, are the solution with up to 48 3.5” disks in a 4U high tray, or up to 24 2.5” disks in a 2U high tray. Nearly 1 petabyte of storage capacity can be installed in a single rack. The SAS architecture also gives massive bandwidth to the drives so performance of the AMS 2500 continues to increase as more drives are added to the system. The HITACHI Modular Adaptable Storage 2500 uses dynamic load balancing controllers to provide integrated, automated, front-to-back-end I/O load balancing. This ensures I/O traffic from hosts to disk drives is shared equally across both controllers.
Hitachi has announced end of life for the AMS 2500 as of September 30, 2017. To ensure proper functioning and maintenance of your data storage equipment, contact ISC Group to inquire about our maintenance and repair contract options. This will avoid any service interruptions and unplanned downtime after your original manufacturer’s warranty on your HITACHI AMS 2500 Disk Array System expires.
For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ISC-CHS™. ISC-CHS Call Home Service monitors the health and proper function of your AMS 2500 Disk Array. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.
you have questions, we have answers
Let us put your mind at ease, by answering any of your Hitachi AMS 2500 Disk Array questions.
Hitachi AMS 2500 Adaptable modular storage system FEATURES
- Raw capacity: 1417TB (SATA), 276TB (SAS)
- Number of drives: 4-480 (AMS 2500)
- Maximum number of flash drives: 60
- Number of controllers: 2
- RAID-0, RAID-1, RAID-1+0, RAID-5 and RAID-6 support
- Minimum-maximum cache: 16-32GB (AMS 2500)
- Host interfaces: Fibre Channel: 8Gb/sec, iSCSI: GigE or 10GigE
- Supported operating platforms: Microsoft Windows 2000, Windows Server 2003, Windows Server 2008, Hyper-V, Vmware, IBM AIX, HP-UX, HP Tru64 UNIX, Novell NetWare, Oracle Enterprise Linux, Red Hat, SUSE, Asianux, HP OpenVMS, Apple MAC OS, IBM z/OS, Sun Solaris
For post-warranty peace of mind, ISC Group offers its proprietary remote monitoring software called ICS-CHS™. ICS-CHS Call Home Service monitors the health and proper function of your Hitachi AMS 2500 Disk Array. It also ensures 24/7 protection of your critical information systems by alerting you as soon as problems occur.
ISC’s highly qualified and certified technical staff can provide hardware maintenance support services and repair for the HITACHI Adaptable Modular Storage 2500. Our maintenance contracts and services cost typically 50-70% less than what original manufacturers charge.