Data Storage Software Support
ISC Group offers data storage software support for Hitachi disk arrays and their HP and SUN disk array equivalents. This addition provides you with a complete Hitachi hardware and annual data storage software support contract solution for your customers. Support is also available for HP/SUN equivalent arrays.
There are four different tiers of support available depending on the specific requirement of your customer. Specific software modules supported under each tier are listed below.
Service Level Agreements of 24x7x4, 9x5x4, and 9x5xNBD are available to align with current hardware support contract offerings. ISC Group is committed to offering its customers a comprehensive solution for their data storage support needs.